bad job agency services

most job agents are from the same company but everytime each of them calls up i've to tell them the same thing over and over again - it's really tiring.

Excuses
(this also applies to job agents from other job recruitment companies)

- we have too many applicants, can't expect us to remember each and everyone of you

- it's a hassle to take out the applicant's profile - i'll just call up to get the commission to meet the sales target that's it

No matter what the job agent is doing a service to the applicant = CUSTOMER service in fact. Every customer counts. Treat each applicant as a personal client - that's the level of service a job agent should give, regardless of the applicant's social or academic status. Please take the time to read the applicant's profile, consider whether the applicant matches the job and its availabilty before calling the applicant. 

bad quotes examples

- "I have this job for you but this job requires you to ...... but you can't." - since it's so dang obvious why call then?!

- "We'll keep you informed."  Cliche, so many job agent say the same thing but applicant still unemployed

Please remember you are not the only job agent the applicant has applied to.

Applicants who are not working doesn't mean that they are free. They too are engrossed in what they do - they may be studying even. Please do not waste the applicant's time by giving sloppy service.

Please invest in a good search data system that displays the applicant's availability status. This saves your time in calling to ask the applicant and if the applicant is still looking for a job.

Remember, your aim is not to waste the applicant's time and give personalised service to each applicant. Never treat the applicant as if you are in a slave market selling a slave off to get your commission.